Joe Finn Consumer Privacy Policy

Joe Finn Enterprises, LLC, doing business as Joe Finn (“Joe Finn,” “we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, purchase our products, communicate with us, or otherwise interact with Joe Finn.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

• Contact information, including your name, email address, telephone number, billing address, and shipping address.
• Order and transaction information, including products purchased, order history, transaction amount, shipping information, returns, refunds, and customer service communications.
• Account information, if customer accounts are offered, including login credentials and account preferences.
• Customization information, including initials, monograms, logos, artwork, institutional names, color selections, custom specifications, or other information submitted for commissioned products.
• Device and website information, including IP address, browser type, device type, operating system, referring website, pages viewed, approximate geographic location, and interactions with our website.
• Marketing information, including email preferences, promotional engagement, and other information associated with marketing communications.

Payment Information

Joe Finn may offer payment through credit cards, debit cards, and third-party payment or financing providers, including Stripe, Affirm, Klarna, and Afterpay. Payment credentials may be collected and processed directly by these third-party providers rather than stored by Joe Finn. We may receive transaction-related information such as payment status, transaction identification numbers, purchase amount, or limited payment details necessary to administer an order.

Each payment or financing provider operates under its own terms, consumer agreements, privacy notices, eligibility requirements, and dispute procedures. Customers should review the applicable provider terms before using those services.

How We Use Information

• Process, fulfill, and deliver orders.
• Process payments and refunds.
• Create and administer customer accounts.
• Produce customized or commissioned products.
• Communicate regarding orders and customer service.
• Detect fraud, unauthorized transactions, and security risks.
• Improve our products, website, and customer experience.
• Send marketing communications where permitted.
• Maintain business, tax, and accounting records.
• Enforce our agreements and policies.
• Protect the rights, property, and security of Joe Finn and our customers.
• Comply with applicable legal, tax, regulatory, and law-enforcement requirements.

How We Share Information

We may disclose information to service providers that assist us with payment processing, consumer financing, website hosting, e-commerce operations, order fulfillment, shipping and delivery, customer communications, analytics, advertising, fraud prevention, accounting, legal, insurance, and other professional services. We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our legal rights.

Sale, Sharing, and Targeted Advertising

Joe Finn does not sell personal information for monetary payment. Certain uses of advertising technologies, analytics services, cookies, or similar technologies may nevertheless be treated as a sale, sharing, or targeted advertising under some state privacy laws. Where applicable, consumers may exercise available opt-out rights through our cookie controls or by contacting us at info@joefinncollection.com.

Texas and Other State Privacy Rights

Depending on your state of residence and applicable law, you may have rights relating to your personal information, including:

• Accessing personal information.
• Confirming whether we process your information.
• Correcting inaccurate information.
• Requesting deletion.
• Obtaining a portable copy of certain information.
• Opting out of certain sales, targeted advertising, or profiling.
• Appealing certain privacy-request decisions.

To submit a request, email info@joefinncollection.com with the subject line “Privacy Request.” We may need to verify your identity before fulfilling a request. If an eligible request is denied, you may request an appeal by responding to our decision with the subject “Privacy Appeal.” We will respond within the period required by applicable law.

Marketing Communications

You may unsubscribe from promotional emails using the unsubscribe link provided in marketing communications. Transactional communications regarding an order, shipment, account, payment, security issue, or customer service matter are not considered promotional messages and may continue even after you unsubscribe from marketing.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No electronic storage or transmission system can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, including fulfillment of orders, warranties, customer service, accounting, taxation, fraud prevention, dispute resolution, and legal compliance.

Children’s Privacy

Joe Finn products and services are not directed to children under 13, and we do not knowingly solicit personal information from children under 13.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices, content, or security.

Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on the website with an updated effective date. Privacy questions and requests may be sent to Joe Finn Enterprises, LLC d/b/a Joe Finn, Cypress, Harris County, Texas, at info@joefinncollection.com.